Add and manage Zoom contacts in the Zoom app

In the All Contacts section of your Zoom contact directory, you can find internal contacts that are part of the same Zoom account and organization. Users who have a Zoom Pro account or higher can turn off the Corporate Contacts setting in their account’s IM settings so they don’t see everyone who is part of the same Zoom account. Admins and account owners can also allow their users to chat with external contacts or add them to their account.

By providing the email address of any external Zoom user, you can add them as a contact in Zoom. If your contact request is approved, you can chat, share pictures and files and meet in real time once the contact request is approved. An invitation will be sent to this email address when you add them to Zoom that is not associated with a Zoom account.

Additionally, you can link your Zoom account to another Zoom account, making them part of the same organization, and sync your contacts with third-party services. You can also view your contacts on the Zoom mobile app. You can also use channels to communicate with your friends in a group setting. If a channel member isn’t in your contacts directory, you can’t send them Direct Messages unless they’re in your contacts directory.

Note: Your external contacts can be viewed and removed by your administrators at any time.

Requirements for adding and managing contacts

• It is recommended to download the Zoom desktop client for Windows, macOS or Linux, version 5.5.0 or higher
• The Zoom mobile app is available for iOS and Android devices and requires version 5.5.0 or later

window | macOS

How to add a new contact

1. Launch Zoom on your desktop and sign in with your Zoom account.
2. Select Contacts from the tab on the left side of the screen.
3. Then select Invite Zoom Contact from the list that appears when you click the Add button.
4. If you want to add a contact, you must enter their email address.
5. Then click the Invite button.
6. If you have other contacts, repeat this process with them as well.

How to approve a contact request

Once you don’t have their approval, you can’t meet or chat with them right away.

1. Open the Zoom client on your computer and sign in.
2. Select the Chat tab from the menu.
3. You can find the contact request button at the top of the left chat panel.
4. The contact will be added to your list once you click Accept.
   A new contact is now listed under External Contacts for both users on the Contacts tab of the Contacts application.

How to tag a contact

A contact can be assigned a star, which will place them under the STARRED section of the chat panel for quick access.

You can tag a contact by searching for it using the following steps:

1. Please login to the Zoom client by clicking the button below.
2. If you’re looking for a specific contact, use the search bar to find them.
3. The chat thread between you and the contact can be viewed by clicking on the contact’s name.
4. The star button can be clicked by clicking on it.
   If the contact has been flagged, it will appear in the Starred section under the Phone, Chat, and Contacts tabs.

You can use the contact directory search function to tag a contact as follows:

1. Sign in to the Zoom client with your email address and password.
2. Select the Contacts tab on the left side of the screen.
3. You can tag a contact by clicking on the contact you want to tag.
4. You can rate the contact by clicking the star icon next to the contact’s name.
   Under the Phone, Chat, Contacts tabs you can find the contact in the highlighted sections you can find under the highlighted section.

It’s also possible to tag contacts using your call history if you have a Zoom Phone license.

Linux

How to add a new contact

1. Launch Zoom on your desktop and sign in with your Zoom account.
2. Select Contacts from the tab on the left side of the screen.
3. You can invite a Zoom contact by clicking the Add button and selecting Invite Zoom Contact.
4. To add a contact to your account, you must enter their email address.
5. To invite someone, click the Invite button.
6. If you want to add more contacts, repeat the process

How to approve a contact request

Once you don’t have their approval, you can’t meet or chat with them right away.

1. Open the Zoom client on your computer and sign in.
2. The Chat tab appears when you click on it.
3. Click the Contact Requests button at the top of the chat pane on the left to open the Contact Request dialog box.
4. If you click Accept, this contact will be added to your contact list.
   The contact will now appear on both users’ Contacts tab under External Contacts in the External Contacts section of the Contacts tab.

How to tag a contact

By tagging important contacts, they will appear under the STARRED section in the chat panel, allowing you to quickly find them when you need them.

You can tag a contact by searching for it using the following steps:

1. Open the Zoom client and sign in.
2. You can search for a contact using the search bar next to your profile picture.
3. The chat thread between the contact and you can be accessed by clicking on the contact’s name.
4. To add a star to a contact, click the star icon next to their name.
   On the Phone, Chat, and Contacts tabs, the contact appears in the Starred section as well as in the Contacts section.

You can use the contact directory search function to tag a contact as follows:

1. Sign in to the Zoom client with your email address and password.
2. To access your contacts, click the Contacts tab.
3. You can tag a contact by clicking on it.
4. To star a contact, just click the star icon next to their name.
   On the Phone, Chat, and Contacts tabs, the contact appears in the Starred section and is accessible from the Starred section.

It’s also possible to tag contacts using your call history if you have a Zoom Phone license.

Android | iOS

How to add a new contact

1. Open the Zoom app and log into your account.
2. Select the Contacts tab on the left side of the screen.
3. You can find the + icon in the top right corner of your screen.
4. Tap the Zoom contact you want to invite
5. To add a contact you need to enter their email address in the field below.
6. To send a request to the contact, you need to tap Add.
7. If you want to add more contacts, you have to repeat the process.

How to approve a contact request

Until you have their consent, once you do not have their consent, you cannot immediately meet with them or chat with them online.

1. It’s easy to log into your Zoom account once you open the Zoom app.
2. The new Meet & Chat tab can be selected by tapping on the Meet & Chat tab and selecting the new Meet & Chat tab which shows the new contact request channel.
3. Click the checkbox to confirm that the contact request has been accepted, and then click the Accept button.
4. After you add this contact to both users’ contact lists, it will appear in both users’ lists once added.

How to tag a contact

By tagging important contacts, they will appear under the STARRED section in the chat panel, allowing you to quickly find them when you need them.

1. Sign in to the Zoom app by entering your email address and password.
2. Tap the Contacts tab at the top of the screen.
3. You can find the contact you want to tag by using the directory or by searching the name of the person you want to tag. Then tap their name to highlight it.
4. You can star a contact by tapping the star button next to their name.
5. On the Meet & Chat screen, you can see the contact by clicking the star button.
   Note: Since your private chat room can only be accessed through the Starred list, your name will appear on this list if you are logged in.

Zoom Phone license holders can also tag contacts based on their call history if they have a Zoom Phone license.

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frequently asked Questions

How do I organize my Zoom contacts?

The screenshots shown above also show that groups are an option you can use to organize users in the Zoom desktop client as well as the Zoom mobile device app, like you can be seen in the screenshots above.

1. You can access the Zoom web portal by logging in there.

2. Click the User Management menu on the navigation bar, and then click Groups from the drop-down list.

3. Add a new group by clicking the Add button.

4. If you want to create a new group, please provide the name and description along with the title.

5. Add the item to your cart by clicking the Add button. Your group list will now show that group in the list of groups you have created.

Where is the contact list in Zoom?

Without approval from a contact, you cannot meet with them directly or chat with them right away, unless your request has been approved by them. Open the Zoom desktop client and sign in with your Zoom account. The Team Chat tab can be accessed by clicking on it. To the left of the chat panel is an icon that allows you to access the contact requests by clicking on it at the top of the chat panel.

How do I allow Zoom access to my contacts?

Access the Zoom mobile app by logging into your account. Select the Contacts tab on the left side of the screen. If you’re using an Android device, you’ll be prompted to tap Allow when prompted to allow Zoom access to your phone contacts when prompted by Zoom. Under the My Contacts section on the sidebar, tap Phone Contacts.

How do I edit Zoom contacts?

Contacts already dialed in over the phone can be edited

1. If you log into Zoom’s web portal, you can access the service.

2. You can find the dial-in contacts section in the Account Management section of the navigation pane.

3. You can edit the contact by clicking Edit next to it.

4. Here is the information you need to edit: …

5. Save the file by clicking the Save button.

What is Zoom Contact Center?

A fully integrated, omnichannel contact center optimized for video, the Zoom Contact Center offers both English and Spanish support and is available in both English and Spanish. It can handle incoming calls in both languages ​​with English and Spanish support. A combination of unified communications and contact center functionality can be found in Zoom Contact Center.

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