Adding a payment account to a Zoom Events Hub

You can configure a hub to allow paid events to be published to your hub by adding a payment account to it after you create the hub. There’s no way to use your hub to publish paid events if you haven’t added a payment account.

A single payment account is used for all events published to your hub that use the same payment method.

Requirements for adding a payment account to a Zoom Events hub

  • Client for Zoom on the desktop
    • Windows requires 5.7.6 or higher
    • A macOS version of 5.7.6 or higher is required
  • Client for Zoom mobile devices
    • The iOS version must be at least 5.7.6
    • 5.7.6 or higher is the minimum requirement for Android
  • Four types of accounts are available: Professional, Business, Enterprise, and Education
  • License for Zoom Events


  • Although version 5.7.6 of Webview supports Zoom Events for Windows platform, it may cause hosts to experience an empty lobby experience due to a dependency with Windows’ Webview package for Windows platform.
  • We strongly encourage hosts to update their Zoom desktop client/mobile app as soon as possible to ensure they have access to the latest Zoom events and webinar features available in the latest version.

How to add a payment account to your hub

It is necessary to associate a payment account with your Zoom events in order to process ticket transactions and payouts related to the events you host.

  1. You can access Zoom Events by logging into your account.
  2. To manage your account, click the Manage button at the top right of the page.
  3. You can select the hub you want to manage by clicking the dropdown menu on the left side of the page.
  4. Please click Billing Information on the left side of the page.
  5. In the pop-up window that appears after selecting your country/region, select your country and then click Save when done.
    Note: Once you save your country/region, you cannot change it.
  6. In the section “Payment method for ticket sales” you will find the following information:
    1. If you want your hub to use Stripe or PayPal for its payment platform, you need to select the tab under the Stripe or PayPal column and then click Link.
    2. It is possible to link your Zoom Events hub to a Stripe or PayPal account by following the steps below.
  7. Enter your billing address in the “Your Address” section.
  8. Save your changes by clicking the Save button.

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