Assign licenses for Zoom Events

It is important that you assign the Zoom Events licenses to the users in your account after purchasing the Zoom Events licenses.

The user who has been assigned a Zoom Event license has the option to create a hub where they can post events after the license has been assigned to them.

Remarks:

• The number of sessions that can be held within a Zoom event is limited based on the level of license purchased. For example, if an event host has a Zoom Events 1,000 license, he or she can have up to 1,000 total participants in the meeting or webinar session that he or she is facilitating. The maximum number of participants that can join a Zoom Events meeting session is 1,000, even if the host has a license greater than 1,000.
  In the case of a meeting, the meeting capacity is determined by the Zoom Meeting license capacity webinar book page. Here is a list of planned outside of Zoom Events.
• There is a Zoom web portal that allows account owners and admins to assign both Zoom Events licenses and Zoom Webinars licenses to users to help them manage their accounts. A Zoom Events license determines the maximum capacity of Zoom Events. There is a limit to the number of standalone Zoom webinars that can be scheduled through the Zoom Webinar or Zoom Events licenses accessed through the web portal. In addition to scheduling standalone Zoom webinars through the Zoom Web Portal, User may schedule Zoom Events solely through the Zoom Events License.

Requirements for Allocation of Zoom Events Licenses

• Accounts can be purchased as Pro, Business, Enterprise or Education
• Ownership or administrative privileges for an account
• License(s) for Zoom Events that have not been assigned

How to assign Zoom Events licenses

1. To edit account settings, you must log in to the Zoom web portal as an administrator.
2. Select User Management from the navigation menu, and then select Users from the drop-down menu.
3. You can find the Users tab on the left side of the screen.
4. Search the list of usernames to find the one that applies to you.
5. To assign a license to a specific user, click the Edit button to the right of their name.
   You will be redirected to a new window.
   Note: You can add a user who is not in the users list by using the search box to find and add them.
6. Select the licensed user type in the User Type field.
7. Select “Meeting” from the drop down menu that appears.
8. Make sure the Zoom Events check box is checked.
   Note: On the next screen, you must check the “Webinar” box if the “Zoom Events” box has already been checked.
9. To save the changes, click the Save button.

How to revoke a Zoom Events license

You can still assign an additional Zoom Events license to another user if you need to do so after revoking a Zoom Events license.

1. If you are an admin, you have the right to edit account settings on the Zoom web portal by logging in as an admin.
2. Click User Management in the navigation menu and then click Users in the submenu.
3. On the Users tab you will find a list of all your users.
4. In the list of usernames, find the name that applies to you.
5. Whenever you want to unassign a license from a user, you simply need to click the Edit button to the right of that user.
   You can view the information in a new window.
   Note: If a user is not listed, you can use the search box to search for them and add them to the system.
6. Check the box next to Zoom Events and uncheck it.
7. Then click the Save button.

Frequently asked questions about assigning Zoom Events licenses

What happens when a user’s Zoom Events license is revoked?

It is possible for a user whose Zoom Events license has been revoked to:

• As a result, all of the user’s event data will be deleted, as well as all scheduled events that they have planned online – regardless of the type of event and regardless of the type of event schedule – will be cancelled; The deleted event data and canceled scheduled events will not be repopulated even if the user’s Zoom Events license is reissued
• They will keep all of their scheduled webinars, but to ensure that those webinars can run properly, they must have both the Zoom Webinar licenses reassigned to them and the Zoom Events licenses reassigned to the user been reassigned to the user
• In addition to losing organizational and hosting privileges, they also lose access to any data associated with the revoked license
• As an attendee, you can access Zoom events with your attendee permissions

How do I reassign a Zoom Events license from one user to another?

There is no way to transfer a Zoom Events license from one user to another. In order to assign a Zoom Events license to another user, you must revoke the current user’s license via a Zoom Events license if you have no available licenses.

What happens if one user’s Zoom Events license is reassigned to another user?

This data is associated with a user account and not with Zoom Events as a license, so Zoom Event data is associated with a user account. A license reassigned to another user is possible if the license was previously owned by that user:

• Events created by the former license owner will not transfer to the current license owner, including draft, published, and scheduled events created by the previous license owner
• Unless you reassign a Zoom Events license to the newly assigned user in your Zoom account, none of the information associated with a published Zoom Event will be carried over
• A reassigned license will not carry over the previous license owner’s data when transferred from one account to another

Can I have a paid license and a free trial license at the same time?

You can only get a free trial license for Zoom Events if you have a Pro Meeting license or are a business customer. A free trial license for Zoom Events is not available to Zoom Events license holders who already have an active Zoom Events license.

How do I upgrade from a free Zoom Events license to a paid Zoom Events license?

To increase the capacity of your Zoom Events license, you can contact a Zoom sales representative or go to the Billing page.

Once you have purchased a paid license for Zoom Events:

1. Make sure your free trial license for Zoom Events remains active in your account so you can use it.
2. If you purchased a license for Zoom Events and want to activate it, follow the steps below.
   Note: You can use both the free trial license and the newly added Zoom Events paid license at the same time.
3. Zoom Events can only be operated with the paid license after you deactivate the free trial license.

Can I have a license for Zoom Webinars and a license for Zoom Events at the same time?

Yes, I agree. The Zoom Webinars license can be expanded to hold multiple larger sessions and even the Zoom Events license can be expanded to hold a single session. For example, you may have a Zoom Webinars 3000 license and a Zoom Events 1000 license.

How do I increase the capacity of my Zoom Events license?

If you are interested in expanding the capacity of your Zoom Events license, please contact a Zoom sales representative or go to the Billing page.

Can I apply the new larger capacity Zoom Events license to already published events?

If you purchase a larger capacity Zoom Events license, you can:

1. Assign a larger capacity Zoom Events license to the user hosting the event.
2. If you want to increase the capacity of a published event, you need to find and edit it.
3. The number of tickets available for the event should be increased as follows:
   • The number of tickets available for the event can be increased by adding more tickets.
   • Increasing the number of existing event tickets available for purchase.

If I upgrade my Zoom Webinar license to a Zoom Events license, will my previous recordings and/or scheduled upcoming webinars be lost?

It is not. Once you have been assigned a license for Zoom Events, all of your previous webinar data (including recordings) will remain intact and your webinars will continue unchanged.

Does my Zoom Webinar license include access to Webinar Backstage?

It is not. Currently, the Zoom Events license is the only one that includes the webinar backstage feature. Webinar Backstage allows Zoom Events license holders, as well as those scheduling webinars on the Zoom Events website, to maintain a complete webinar calendar.