Configuring Tandberg MXP Series endpoints in the Zoom app

It is possible for webinar participants, the host, co-hosts and panelists to communicate with each other during the webinar using the chat function. As the host, you decide who attendees can chat with, or whether you want to disable chat altogether. In the settings, every user has the option of displaying the profile photo of…

The following article will walk you through the process of resetting your Polycom phone and installing custom firmware on it. Note: For a detailed explanation of the deployment process, see the Deployment Quick Start Guide. Requirements for factory reset and installing custom firmware on a Poly phone Zoom Phone supports Polycom devices Account-level settings enable…

Citrix ICA policies allow you to specify whether or not apps can assign virtual channels to each other. To use Zoom Meeting in a VDI environment, you must open a virtual channel. To provide an optimized meeting and Zoom Phone experience, Zoom uses the virtual channel to connect to the Zoom VDI plugin on the…

There is growing evidence around the world that work is moving more and more online through the use of technology like our platform to improve communication and collaboration between people and groups, making work less of a place to go and more of a thing to do. The pandemic has been a catalyst for an…

The use of call delegation (aka the appearance of a shared line) can be viewed as an easy way for users to use their phones to delegate other people to take their calls on their behalf. For example, it is possible for executives to grant their assistants the privilege to make and receive calls on…

Note: The default settings disable call monitoring. First, admins can enable monitoring of calls and then add groups that can use features like listen, whisper, barge, and pickup. Zoom Phone users can use the call monitoring feature for other Zoom Phone users, shared line groups, common area phones, and call queues, provided the Zoom Phone…