Disabling touch functionality on a Zoom Room display

If you don’t want to use Zoom Rooms for Touch but have a touchscreen monitor, you can disable the touchscreen driver in Windows. A touchscreen monitor can thus be used as a regular display in Zoom Rooms.


The controller or web interface can be configured to disable this feature if you are running version 4.5.0 (1032.0906) or later.


  • Version 4.0.44731.0823 or higher of Zoom Rooms for Conference Rooms for Windows
  • Windows version 4.0.44731.0823 or higher, Zoom Rooms Controller
  • A Windows PC with a touchscreen version 10.x or higher


Note: If Zoom Rooms for Touch is running on your computer, close it if it’s running.

  1. Make sure you are logged in as an administrator on your Windows PC.
  2. You can bring up the “Device Manager” by holding the Windows key and pressing S at the same time.
    Device Manager can also be accessed from the Control Panel by typing “device manager” in the search bar or directly into the Windows search box.
  3. Go to Device Manager by clicking on it.
  4. It is possible to expand Human Interface Devices by double clicking on it.
  5. By right-clicking on an HID-compatible touchscreen, you can disable it.
    A dialog box will ask you for confirmation.
  6. Confirm with Yes.
    An icon appears next to HID-compatible touchscreens that have been disabled.
  7. Click Zoom Rooms to open them.
    Displays for Zoom Rooms are shown on the monitor.

Similar Posts