Disabling touch functionality on a Zoom Room display
If you don’t want to use Zoom Rooms for Touch but have a touchscreen monitor, you can disable the touchscreen driver in Windows. A touchscreen monitor can thus be used as a regular display in Zoom Rooms.
The controller or web interface can be configured to disable this feature if you are running version 4.5.0 (1032.0906) or later.
- Version 4.0.44731.0823 or higher of Zoom Rooms for Conference Rooms for Windows
- Windows version 4.0.44731.0823 or higher, Zoom Rooms Controller
- A Windows PC with a touchscreen version 10.x or higher
Note: If Zoom Rooms for Touch is running on your computer, close it if it’s running.
- Make sure you are logged in as an administrator on your Windows PC.
- You can bring up the “Device Manager” by holding the Windows key and pressing S at the same time.
Device Manager can also be accessed from the Control Panel by typing “device manager” in the search bar or directly into the Windows search box.
- Go to Device Manager by clicking on it.
- It is possible to expand Human Interface Devices by double clicking on it.
- By right-clicking on an HID-compatible touchscreen, you can disable it.
A dialog box will ask you for confirmation.
- Confirm with Yes.
An icon appears next to HID-compatible touchscreens that have been disabled.
- Click Zoom Rooms to open them.
Displays for Zoom Rooms are shown on the monitor.