Global dial-in in meeting email templates in Zoom

A global dial-in number is included in meeting and webinar invitation emails. By editing the email template in Freemarker format, account owners and admins have the ability to customize how the meeting or webinar numbers appear in the invitation emails. To customize the number of numbers that appear in the meeting or webinar email branding, there are some common variables used in the meeting or webinar email branding.

Note: Some access numbers support multiple languages. When you dial one of these numbers, the automated receptionist will ask you for the meeting ID and other details before asking if you would like the conversation to be conducted in your preferred language. Because of this requirement, one-tap mobile connections cannot work properly because a choice must be made before all other details are accepted, so dial-in numbers do not always work.

The following topics are covered in this article:

  • Customize branding email templates for meetings
  • Email Templates
    • Show default numbers
    • Display of all selected countries for one-tap
    • Display only the first country for one-tap
    • Manually add mobile one-tap links for specific numbers

Requirements for customizing global dial-in countries in meeting email templates

  • The business plan should be at least 5 pages
  • It’s important to have an approved vanity URL
  • The account owner or an admin should have the following permissions:

Customize branding email templates for meetings

  1. The Zoom web portal can be accessed by logging into the account.
  2. Click the Advanced tab and then click the Branding tab in the navigation menu.
  3. At the bottom of the page you will find the Meeting section.
  4. You can edit the template by clicking Edit next to either Meeting Invite Email or Meeting Schedule Email to make the necessary changes.
    The following email templates can be used to create an email to your contacts.

Email Templates

Show default numbers

  1. There are a number of ways to add the default numbers to the invite, one of which is listed below. The template includes a default option as part of the Default Options section.
    Or Telephone:
        Dial(for higher quality, dial a number based on your current location):<#assign n = 0><#list pickedNumbers as pickedNumber><#if (n == 0 || (n > 0 && != pickedNumbers[n - 1].country))>${'rn        '}${pickedNumber.countryName!'US'}: </#if><#if (n > 0 && == pickedNumbers[n - 1].country)> or </#if>${pickedNumber.displayNumber} <#if>(Toll-free)</#if><#assign n = n + 1></#list>

    In the case of the United States, Canada, and the United Kingdom, you would see the following results by selecting these three countries: f2a76fae-7e39-4b57-abd3-97365107fcd6.png

Display of all selected countries for one-tap

You can use the code below to add the selected numbers to One-Tap once they have been selected. To add all selected countries for One-Tap Calling, please follow the instructions below.

Or iPhone one-tap :<#assign n = 0><#list pickedNumbers as pickedNumber><#if (n == 0 || (n > 0 && != pickedNumbers[n - 1].country))>${'rn        '}${pickedNumber.countryName!'US'}: </#if><#if (n > 0 && == pickedNumbers[n - 1].country)> or </#if>${pickedNumber.displayNumber?replace(' ','')?replace('(0)','')},,${number?c}# <#if>(Toll-free)</#if><#assign n = n + 1></#list>

For example, if you selected the US, Canada, and the UK, all three countries will appear as follows:


Display only the first country for one-tap

The iPhone One tap snippet below only uses the numbers from the top ranked country in the list. The meeting schedule email is the default email you receive, as is the confirmation email you receive when you register for a webinar.

Or iPhone one-tap :
    ${pickedNumbers[0].countryName!'US'}: ${pickedNumbers[0].displayNumber?replace(' ','')?replace('(0)','')},,${number?c}# <#if pickedNumbers[0].free>(Toll-free)</#if><#if ((pickedNumbers?size) > 1 && pickedNumbers[1].country == pickedNumbers[0].country)> or ${pickedNumbers[1].displayNumber?replace(' ','')?replace('(0)','')},,${number?c}# <#if pickedNumbers[1].free>(Toll-free)</#if></#if>

For example, if you select the United States, Canada, and the United Kingdom, and the United States is the first country listed, the screen would look like this:

Note: If you click on it, only two numbers will appear. The code below can be added if you have selected more than one number and want to display more than one number. Where n stands for the “nth” access number for the respective country.

<#if ((pickedNumbers?size) > n && pickedNumbers[n].country == pickedNumbers[0].country)> or ${pickedNumbers[n].displayNumber?replace(' ','')?replace('(0)','')},,${number?c}# <#if pickedNumbers[n].free>(Toll-free)</#if></#if>

Note: In the example, only numbers from the same country may be used. By removing this limitation from the code, you can remove this limitation

&& pickedNumbers[n].country == pickedNumbers[0].country)

It is also necessary to specify the country when we are done using the following method.


It’s possible to show three one-tap options for any number of countries using the following.

Or iPhone one-tap :
 ${pickedNumbers[0].countryName!'US'}: ${pickedNumbers[0].displayNumber?replace(' ','')?replace('(0)','')},,${number?c}# <#if pickedNumbers[0].free>(Toll-free)</#if><#if ((pickedNumbers?size) > 1)> or ${pickedNumbers[1].countryName!'US'}: ${pickedNumbers[1].displayNumber?replace(' ','')?replace('(0)','')},,${number?c}# <#if pickedNumbers[1].free>(Toll-free)</#if></#if>
 <#if ((pickedNumbers?size) > 2)> or ${pickedNumbers[2].countryName!'US'}: ${pickedNumbers[2].displayNumber?replace(' ','')?replace('(0)','')},,${number?c}# <#if pickedNumbers[2].free>(Toll-free)</#if></#if>

Manually add mobile one-tap links for specific numbers

Alternatively, you can manually add specific one-tap mobile numbers to the meeting template if you want them always included in your meeting invitations, rather than letting Zoom automatically add the numbers based on your preferred dial-in settings.

The mobile one-tap links should be formatted like this:


However, this template can also be used to apply some of the existing email variables in conjunction with the desired number, allowing the meeting ID and passcode to be changed based on the specific meeting.



  • Having one-tap mobile numbers hardcoded in the template will cause issues with participants using the access numbers included in the one-tap links if we make future changes to our access numbers or access to yours have account.
  • We built our mobile one-tap links to work on iOS devices, but we couldn’t get them to work on Android devices. The links must also be displayed as HTML as it is a type of link and therefore cannot display plain text. Because of this, you may encounter issues when viewing an invitation in an email or calendar app that doesn’t support HTML. It’s recommended to use the Gmail or Outlook apps, but there may be other apps that will work as well.
  • The mobile one-tap link will not work properly if the access number supports more than one language. In this case, the automatic receptionist will first ask you in which language you would like to receive services. Alternatively, you can skip the option by adding 0#,, before the meeting number in the one-tap link, but this would remove the choice for those wanting to join via one-tap.

Read it too –

frequently asked Questions

You can change your account settings by clicking Account Management in the navigation menu. To access the Meetings tab, click on it. You need to click Edit next to the template you want to edit under Invitation email branding: Meeting invitation email – This email is used by hosts to invite attendees to an ongoing meeting by sending them copy the invitation and paste it into an email to send to those present.

How to access the meeting schedule email template

  1. You can access the Zoom web portal by logging in.
  2. In the navigation menu, click Advanced and then click Branding.
  3. From the tabs, select Emails.
  4. The meeting schedule email can be edited by clicking the Edit button next to it. …
  5. The template can be customized with custom email variables.
  6. You can preview the template by clicking Preview.

desktop client

  1. Start the Zoom desktop client and log in.
  2. Meetings can be arranged.
  3. On the Meetings tab, click the Meetings button.
  4. Click Copy Invitation to invite others to the meeting you want to invite them to. …
  5. Edit your calendar to add meetings. …
  6. In the Calendar section, select the calendar you want to add.
  7. Save the file.

To access the templates on the Meeting Templates tab:

  1. You can access the Zoom web portal by logging in.
  2. Go to the Meetings menu and click on it.
  3. Choose Meeting Templates from the drop-down menu. You can view a list of saved templates, delete a template, or schedule a meeting using a specific template on this page.

Your meetings can be polled with single-choice or multiple-choice questions using the polling feature. The poll can be started during your meeting and the results collected.

If you click Save as template next to the Start this webinar and Edit options, you can edit the webinar.

Polls can also be made from a . You can only upload a csv file via the canvas interface. Just scroll to the end of your meeting in Canvas. A template is available for download for writing questions.

How to create an advanced poll

  1. Go to Zoom’s web portal and log in.
  2. In the navigation menu, click Meetings.
  3. Your meeting topic will appear when you click it. …
  4. The Polls/Quiz tab is below. …
  5. You can create advanced surveys and tests by clicking Create.

Polling questions can be created for your meetings using Zoom’s polling feature. During your meeting, you can launch the poll and collect attendee responses. After the session you can download a survey report.

For meetings to be successful, each participant must be able to share their screen, turn on audio and video, and see who else is in the meeting in order to participate effectively. Typically, webinars are designed so that both the host and other panelists can see, hear, and share their screens as well as their video. Participants can also be unmuted at any time by the host.

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