How to pair a Zoom Room with the desktop client

Zoom’s desktop client allows for pairing with your Zoom Room, allowing you to start your meeting from the Zoom desktop client without having to rely on the Zoom Room controllers. As employees return to their offices and Zoom Room’s controllers aren’t always in the most convenient locations, this is a great way to start a meeting from the Zoom desktop client.

The Zoom mobile app can also be paired with nearby Zoom Rooms, allowing the user to start or join the Zoom Room meeting directly from their mobile devices, as well as control the Zoom Room directly from the mobile app.


  • In order to transfer a meeting to the Zoom Room paired with the Zoom Desktop Client, the Zoom Desktop Client must first be paired with the Zoom Room. If the meeting is paired, the meeting cannot be routed to that Zoom Room.
  • When paired with Zoom Rooms, you can only use Zoom Room with the same account set up for the desktop client.

The following requirements must be met in order for Zoom Rooms to work with the Zoom desktop client

  • You must have account owner or admin rights to edit account settings
  • for the Zoom mobile app
    • Windows version 5.7.0 or higher
    • macOS version 5.7.0 or later
  • for the Zoom Rooms
    • Windows version 5.6.7 or higher
    • macOS version 5.6.7 or later

What you need to do to enable pairing for your account

To have all users in the account paired to a Zoom Room from the desktop client, complete the following steps:

  1. Whenever you have permission to edit account settings, you must log in to Zoom as an admin through the web portal.
  2. Using the navigation bar, navigate to Account Management -> Account Settings.
  3. Select Meetings from the Meetings drop-down menu.
  4. If you want to enable this feature in the Zoom client, click the Show Pair to Room switch to enable it from More Settings.
  5. After making the change, you will be prompted to confirm it by clicking Activate.
  6. In this case, you would need to click the lock icon, confirm the lock operation by clicking lock to complete the setting, and then click lock if you want the setting to be mandatory for all users in your account.

The Zoom desktop client allows you to pair with other Zoom users

  1. Sign in to the Zoom desktop client by clicking the link below.
  2. Once there, click the Settings button next to your profile picture.
  3. On the General tab, ensure that the display of Pair to Room in the front screen navigation bar is enabled by checking the box next to this option.
  4. A grayed out option means it has been disabled by the account administrator.

This guide will show you how to pair your Zoom Room with your computer

Pair automatically

  1. Sign into your Zoom account using the Zoom desktop client with your email address and password.
  2. Locate and click the Zoom Room pairing button in the top right corner of your profile picture to pair with another Zoom Room.
    When your desktop client starts, it attempts to connect to nearby Zoom Rooms or personal Zoom Rooms that are available in your area. The pairing process will notify you if the pairing was successful and tell you which Zoom room the client is now paired with.

Pair manually

You can manually pair with another nearby Zoom Room if automatic pairing doesn’t work or if you want to pair with another nearby Zoom Room.

  1. You can automatically pair another room by clicking the Zoom Room Pairing button, or manually pair the Zoom rooms by clicking the Pair Another Room button.
  2. The Zoom Room will display a Shared Key on screen that can be accessed using the Shared Key. The shared key can be entered by clicking the Pair button.
    You will receive a notification once the client is paired with a Zoom Room. This will notify you of the Zoom Room the client has been paired with.

Here are a few tips on how to start and join meetings using Zoom Room

Because the Zoom Desktop Client is paired and connected to nearby Zoom Rooms, you can join or start meetings in those Zoom Rooms.

  1. Join or start a scheduled meeting. You have the option to join from the room or my computer once you click the join button.
  2. If you click Join from Room, the meeting’s Zoom Room joins the meeting when you click Join.
    You also remain connected to the meeting via your desktop client; However, video and audio will be turned off.

What to do if you want to unpair the Zoom Room

You can unpair your desktop client from the Zoom Room at any time by clicking the Zoom Room pairing icon located in the top right corner of the Zoom desktop client. Once someone taps the Leave button on the Zoom Room control tablet, the Zoom Room remains connected to the meeting for the duration of the meeting.

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