How to use and preserve original audio in a meeting on the Zoom app

You can export the original sound from your microphone without having to use Zoom’s amplification and echo cancellation features to preserve the original sound. If you already have these features built into your microphone or sound system, you don’t need to worry about improving them further.

Once you have enabled the keep original audio feature in the Zoom desktop client, you can also enable the following features:

• It is possible to optimize Zoom audio for the highest quality using the high fidelity music mode.
• There are several algorithms Zoom uses to cancel echoes. By default, this feature is enabled.
• By default, stereo audio is enabled to give you a better listening experience.

The feature to keep original audio in the client can be enabled in your meeting settings and turned on and off as needed once you have enabled it in the client.

As part of screen sharing, you may need to share audio in either mono or stereo. So please read our article on sharing computer audio with screen sharing.

Requirements for preserving the original sound

• There are three types of accounts: Basic, Pro, Business, or API Partner accounts
• Ownership or administrative rights of the account
• Desktop client for Zoom
  • It is recommended to use Windows 5.4.7 (59784.1220) or higher
  • macOS: 5.4.7 (59780.1220) or a later version of the operating system
• App for Zoom on mobile devices
  • It is recommended to use Android version 5.4.7 (946) or higher
  • The latest version of iOS is 5.4.7 (59782.1220) or higher

How to enable original audio in-meeting option

desktop client

1. Sign in to your account using the Zoom desktop client.
2. Click on your account profile picture and then click on the Settings tab.
3. Select Audio from the navigation menu on the left side of the screen.
4. Under Music and Professional Audio, select Show in Meeting to select the Original Audio check box under Music and Professional Audio.
   In your meetings, you can see the original sound setting in the top left corner of the screen.
5. You can select the High Fidelity Music Mode check box (optional).
6. If you want to clear echoes, you can check the box (optional).
7. Make sure the Stereo audio box is checked (optional).

apartment

1. Open the Zoom app on your mobile device and sign in.
2. Then tap Settings.
3. Click the Meetings tab.
4. To turn this feature on or off, you need to tap the Use original audio switch under Audio.

How to keep the original tone in a meeting

By following the instructions below, you can choose whether or not to keep the original audio during a meeting once the meeting option for original audio is enabled.

desktop client

1. Sign in to your account using the Zoom desktop client.
2. Join or start a meeting.
3. Click the Original Sound button at the top left.
4. Alternatively, you can click the down arrow to the right of Original Sound to select a microphone that will automatically use the original sound when selected.

apartment

1. Sign in to your account using the Zoom mobile app.
2. Join or start a meeting.
3. Click the More button.
4. Click the Enable Original Sound button.