“Mac OS is not supported” error message in the Zoom app

If you are running macOS 10.6.8 or later and get an error that this operating system is not supported when downloading the app using Safari, Chrome or IE, http:// whatsmyuseragent. Check user agent configuration with .COM

If your user agent shows: Mozilla / 5.0 (000000000; 00000 000 00 0 0000; 0000000) and bots and anonymizers running on your computer “hide your user agent”

Please see http://myip.ms/view/comp_browseragents/83516/Mozilla_5_0_0000000_00_000_00000000_DDDDDDDDDDDDDD_DDDDDDDDDDDDDD.html And http://www.webmasterworld.com/analytics/3921101.html .

For example, Intego’s antivirus software is configured to hide information. Please turn it off. Then try to install the zoom.us app again.


frequently asked Questions

Why is Zoom not supported on my Mac?

If Zoom isn’t working on your Mac, it’s possible that the camera or microphone (or both) are currently in use by another app.

If other apps may be using the camera or microphone when you join a Zoom meeting, it’s recommended that you close them before joining the meeting. For example FaceTime, Skypeor the photo booth, for example.

Supported Operating Systems

  • macOS X with macOS X (10.10) or later.
  • Windows 11* *Note: Windows 11 is supported from version 5.9. …
  • Windows 10* …
  • Windows 8 or 8.1.
  • windows 7
  • Ubuntu 12.04 or later.
  • Mint 17.1 or higher.
  • Red Hat Enterprise Linux 6.4 or later.

8 Ways to Fix Zoom Not Working on Mac

  1. Make sure you have the Zoom app installed.
  2. Make sure your Mac is connected to the internet.
  3. Check the status of the Zoom server.
  4. Close the Zoom app.
  5. Restart your computer.
  6. Grant Zoom the necessary permissions.
  7. Close other apps that use the Mac’s camera and microphone.
  8. Quit other applications that consume a lot of resources.
During the security and privacy window, there is an icon in the lower left corner that indicates a lock that can be clicked to allow changes to be made. Enter your operating system administrator username and password, then click Unlock. To change camera, microphone, screen recording, files, folders or accessibility you need to click on the required permission.

How do I update my Zoom app on Mac?

Using the Zoom desktop client, go to the Zoom website to update the desktop client.
  1. Open the Zoom desktop client and sign in.
  2. Click the Check for Updates link under your profile picture. Zoom will automatically download and install a newer version if a newer version is available.

Use the Zoom pane in Accessibility preferences on your Mac to magnify the whole screen or just the area where the mouse pointer is. Changing these preferences is as simple as choosing Apple menu > System Preferences, clicking Accessibility, and then clicking Zoom. Zoom in and out using the keyboard shortcuts listed below.

When updating Zoom on Mac, you may run into trouble if you enter the Mac admin account username and password instead of the Zoom credentials when prompted. The issue can still be resolved by uninstalling Zoom, restarting your computer, and installing a fresh copy of Zoom from one of Zoom’s direct download links.
You can manually download Zoom on your Mac from the Zoom website. Zoom for Mac offers more features than Zoom for mobile and Zoom for the web, as well as more screen real estate to see other participants during a conference call. Once you download the app, you can log into your Zoom account and schedule or host meetings.
By using Zoom’s web browser, users can join Zoom meetings or webinars without having to download the Zoom client. Find the link in the email or calendar that sent you the meeting invitation. To join the meeting, click the Join button in the email or calendar. You can cancel the Zoom desktop client installation if prompted in a pop-up window.
To use Zoom on your Mac, you need to install the Zoom client for Mac. Locate the “zoom.us” application in your Applications folder and click on it. You will need to select “Sign In” and then log into your Zoom account using the newly created credentials you just created. To start a new meeting, you must select “New Meeting”.

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