Manage OnZoom recordings for hosts

OnZoom’s cloud recording service can be integrated free of charge as part of your OnZoom event ticket registration product, allowing registrants to view the event they have registered for at their convenience, even if they were not present at the event. This allows registrants to view the event at their convenience, even if they weren’t at the event. By registering a ticket, you can book such an additional benefit.

When event recordings are available as a complimentary benefit of ticket registration, the following benefits are realized:

• Once the event starts, the recording will start automatically once the event starts. This will ensure that the event recording takes place even if either you or an alternate host forget to start the event recording.
  Note: You must manually start recording an event if your event does not include access to event recordings when registering for your ticket.
• You can make this recording freely available for 7 days after the event to all registered people – both those who attended and those who missed it – after it has been made available to you.

Note: The Zoom web client does not allow the user to download, edit, delete or share created recordings.

Once the event is complete, the recording is automatically posted so you don’t have to manually upload it after the event.

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Requirements for managing OnZoom recordings

• Zoom desktop client
  • Windows: 5.6.3 or higher
  • macOS: 5.6.3 or higher
• Depending on the account type, you can choose between Pro, Business, Enterprise or Education

How to view recording options

Event registrations allow registrants to view the recording if the recording was offered with ticket registration when the event was created and you included free access to it.

How to manage recordings

Note: Hosts that start recording a session and then stop and start it more than once associate the longest recorded file with the recording session when they end the session. Because the recorded session is made available to attendees, if there are multiple recordings for the session, the longest recording is made available to attendees.

view recordings

You can view your recordings by clicking the link below:

1. Sign in to OnZoom by entering your username and password.
2. Click the Manage button in the top right corner of the screen.
3. Select the Recordings option from the navigation menu on the left side of the screen.

Filter recordings

To filter recordings by accessibility type, complete the following steps:

1. You can access OnZoom by logging into your account.
2. Click the Manage button in the top right corner of the screen.
3. Click the Recordings button in the navigation menu on the left side of the screen.
4. The recording access icon is next to the filter icon.
5. If you select the “Only me” or “Event registrants” checkbox, a list of all participants is displayed.
6. Please click the OK button to complete the process.

How to watch a recording

A recording can be viewed in the following ways:

1. Make sure you’re signed in to OnZoom.
2. Click the Manage button in the top right corner of the screen.
3. Select Recordings from the navigation menu on the left side of the screen.
4. To view a recording, you must find the recording’s event.
5. If you click on the ellipsis next to the event, you can play the event.

How to edit a recording

A recording can be edited in the following ways:

1. Sign in to OnZoom by entering your username and password.
2. Click the Manage button in the top right corner of the page.
3. Select Recordings from the navigation menu at the top of the page.
4. To edit an event, you must first find it.
5. Just below the event, click the ellipsis and then click the edit button to the left of the event.
6. It is optional to enter the new title of the recording in the Recording title section.
7. In the description area you have the possibility to add a new description to your recording.
8. To shorten the recording time, you can use the slider on the left side of the screen. After the trimming process is complete, the remaining part of the recording (inside the blue frame) is saved as a new recording for future use.
   • Drag the slider from left to right to shorten (trim) the beginning of the recording by dragging from left to right. If you crop the section (outside the blue frame), delete the cropped section.
   • Drag the slider from right to left to trim (shorten) the end of the recording by dragging it from side to side. If you cut off the section (outside the blue borders), delete the rest of the section.
9. Save the changes by clicking the Save button.

How to delete a recording

Recordings can be deleted as follows:

1. Sign in to OnZoom by entering your username and password.
2. Click the Manage button in the top right corner of the screen.
3. Click Recordings in the navigation menu on the left side of the screen.
4. If you want to delete an event from a recording, you need to find it in the recording.
5. On the right side of the event you will see an ellipsis, click on it and then click Delete recording to delete the recording.
6. Delete the file by clicking the Delete button.

frequently asked Questions

How do I change the zoom recording settings?

It is possible to change the local recording settings when using the Zoom desktop client by opening by clicking on the Settings button found when the Zoom desktop client starts up. When you’re ready to start recording, click the Recording tab on the left side of the screen. If you click on it, you can open a window where you can change the recording options.

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