Payment Methods for OnZoom Participants

At OnZoom events, you can pay with any credit or debit card, or with PayPal Express Checkout if you prefer. You can choose from a variety of payment methods, depending on what form of payment the host accepts.

You can choose one or both of these payment methods during the checkout process, depending on which payment methods the host has enabled:

• Payments can be made with a credit or debit card
• Checkout with PayPal Express

Requirements for managing OnZoom payment methods

• Desktop client for Zoom
  • It is recommended to use Windows version 5.6.5 (823) or higher
  • It is recommended to use macOS version 5.6.4 (765) or later
• Mobile App for Zoom
  • It is recommended that you use iOS 5.6.4 (308) or later.
  • Android version must be at least 5.6.4 (1862) to work

How to buy a ticket

Note: In order to complete the registration process for a paid event, you must enter your payment method and the address of the recipient of the tickets.

If you would like more information on registering for all free and paid events, please visit this registration support article.

Buy ticket after the first time

In the event that you saved a payment method in your OnZoom account during the ordering process when purchasing your first ticket, or if you manually added a card to your OnZoom account when purchasing your first ticket, the process of purchasing your second ticket will be streamlined and more convenient since the payment method is already saved in your OnZoom account.

How to add payment methods to your OnZoom account

Adding or saving a payment method to your account will make the checkout process much easier and faster for you.

There is no limit to the number of payment cards you can store on your account.

You can add the following payment cards to your account:

• As part of the payment process
• You can do this by going to the billing section of your account

Save a payment card during the checkout process

You have the option to save this payment method for future use during the ordering process when purchasing tickets. In this case, OnZoom saves the payment method you used during the ordering process in your account when you select this option.

Add a payment card in the billing section of your account

If you would like to add a payment card to your account, please do the following:

1. OnZoom requires you to register.
2. Click on your profile picture in the top right corner of the screen.
3. Click the Attendee Payments & Billing tab.
4. In the Payment Method Management section, click the + Add Credit/Debit Card button.
5. Please enter the cardholder’s name and card information.
6. Then click the Save button.
7. The billing address associated with the card should be entered in the Billing Address field.
8. Then click the Save button.

Link a PayPal account

If you would like to add a PayPal account to your account, please do the following:

1. Sign in to your OnZoom account.
2. Click on your profile picture in the top right corner of the page.
3. In the Attendee Payments and Billing section, click Attendee Payments and Billing.
4. Under Payment Method Management, click the + Link PayPal Account button.
   Once you click on this link, you will be redirected to PayPal’s website.
5. It’s very easy to link your PayPal account to your OnZoom account by following the instructions and entering the required information.
   Your OnZoom account billing page will appear once you have linked your PayPal account to your OnZoom account.

How to manage payment methods

Remove a saved map

Your saved cards can be removed from your account at any time by following these steps:

1. Please log in to OnZoom.
2. Click on your profile picture in the top right corner of the page.
3. In the next step, click Attendee Payments and Billing.
4. You can delete a card by clicking on the ellipses that appear in the upper right corner of the card to be deleted.
5. You need to click the Remove Card button.

Unlink a PayPal Account

To unlink a PayPal account, follow these steps:

1. You need to sign up for OnZoom.
2. Click on your profile picture in the top right corner of the page.
3. Click Attendee Payments & Billing at the top of the page.
4. You can delete a card by clicking the ellipsis in the top right corner of the card you want to delete.
5. Please click on the Remove PayPal Account link.