Requiring passwords for personal audio conferences in Zoom

You have the option to add a passcode to your Personal Audio Conference (PAC) meeting if you want to ensure the meeting is more secure. By enabling this feature, you can ensure the meeting is more secure. There is a passcode that must be entered before participants can join the conference. It is also possible to add a passcode for listen-only access by enabling a passcode. Your PAC settings can be configured to display or change a PAC passcode when you enable a PAC passcode.

Requirements for requesting passcodes for Personal Audio Conferencing

  • Accounts for professionals, businesses, or schools with a plan that includes audio conferencing
  • An account owner or admin has the right to make changes to the account

How to enable or disable PAC passcode requirements


This will enable or disable “Require Password” for all users within the account to join Personal Audio Conferencing:

  1. If you are an admin with permission to edit account settings, you can access the Zoom web portal.
  2. From the navigation menu, select Account Management, and then from the Account Management menu, click Account Settings.
  3. Go to the Meetings tab and click on it.
  4. In the Security section, you’ll find a toggle to enable or disable the requirement that personal audio conferencing requires a passcode. A passcode is required for personal audio conferencing.
  5. The change is verified by clicking Enable or Disable in the verification dialog box, if it appears.
  6. For extra security, you can enable the lock icon in your account and then click Lock to confirm your choice and prevent other users from changing this setting.


A group of users can be configured to require a passcode to hold personal audio conferences by using the following command:

  1. As an admin, you can edit groups by logging in to the Zoom web portal as an admin.
  2. From the navigation menu, select User Management, and then click Groups from the drop-down menu.
  3. In the list of groups, click the name of the group that applies to you.
  4. Click the Meetings tab on the left side of the screen.
  5. You can enable or disable Personal Audio Conference by clicking the Require Personal Audio Conference passcode toggle under Security.
  6. If a confirmation dialog box appears, click Enable or Disable to confirm the changes you made.
    Note: A grayed out option indicates that the option is locked at the account level and needs to be changed at that level if it was grayed out at the account level.
  7. Click the lock icon, then click Lock to confirm that clicking the lock icon will not change the setting for anyone in the group (optional).


For your own use, you can enable or disable Require Personal Audio Conference Passcode by following the steps below:

  1. In order to access the Zoom web portal, you must be logged in.
  2. Select Settings from the navigation menu on the left side of the screen.
  3. From the menu, select the Meetings tab.
  4. You can enable or disable the requirement for a Personal Audio Conference passcode by clicking the toggle under the Security tab.
  5. If a confirmation dialog box appears, you must click Enable or Disable to confirm the change you made.
    Note: A greyed out option means it has been locked at either the account or group level, so you cannot select it. Your Zoom administrator can help you with this.

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frequently asked Questions

Should I need a passcode for Zoom meetings?

To improve meeting security, Zoom requires all meetings to have a passcode or waiting room enabled. Passcodes are unique to your meetings and must be shared with your invited meeting attendees along with the meeting ID for access.

How to set up a personal audio conference in Zoom?

In the navigation menu, click Meetings. Click the ellipsis icon in the top right, then click Schedule Personal Audio Conference. Enter the requested information, then click Schedule. Note: You can also configure your PAC settings such as dial-in numbers and passcodes.

What is Meeting ID and Passcode in Zoom?

The meeting ID is the meeting number associated with an immediate or scheduled meeting. The meeting ID can be a 10 or 11 digit number. The 11-digit number is used for immediate, scheduled, or recurring meetings. The 10-digit number is used for personal meeting IDs.

What is a personal audio conference in Zoom?

Personal Audio Conference (PAC) allows paying subscribers to host an audio-only Zoom meeting. Use these support articles to start a personal audio conference using a Zoom dial-in number. Configure personal audio conference.

Can you only use Zoom for conference calls?

A Zoom conference call allows three or more participants to join the same phone call at the same time. Participants can be added to a conference using an extension, a phone number, a contact list search, or by merging a held call.

Why isn’t my Zoom password working?

If the problem only occurs when entering a passcode, this could likely be the case Upper and lower case letters are mixed up or numbers are mixed up with letters. Or a caps or num lock issue. Try to paste the passcode into Notepad (a TXT document) and take a close look at it there. THEN type it carefully into Zoom.

Can I join Zoom with just a meeting ID and passcode?

Join the Zoom meeting using the meeting URL or ID number. (Note: If you join using the meeting ID number, you will also need the meeting passcode.) If you get a message in your internet browser (e.g. Chrome or Firefox) asking how to proceed, click on the Open Zoom option.

How do I disable the Zoom waiting room and passcode?

Sign in to the Zoom web portal. Click Settings in the navigation menu. Click the Meeting tab. Under Security, click the Waiting room switch to turn it on or off.

Can you join a Zoom meeting with audio only?

For an instant audio-only meeting, simply select Screen Share Meeting from the Zoom main menu. To schedule an audio-only meeting, select Meeting with screen sharing (video does not start automatically) in the scheduling interface.

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