Restrict meeting features for users joining Zoom meetings

When members or hosts join or host an internal meeting, admins have the ability to limit the features available in the meeting. Alternatively, admins can also enable policies under the Follow Users in Meetings policy to disable certain features when joining a meeting that may be available to others in the meeting, even if they are the starting participant. In addition to these limitations, there are also features that restrict users in your account from doing things like transferring files, sharing their screen, using/viewing chats in meetings, using annotations in screen shares, sharing whiteboards, recording meetings, viewing/entering content to do closed captions and so on. If the policy is enabled, the user can join or host Zoom meetings on any device they log in from, regardless of which device they log in with.

Requirements for restricting meeting functionality when joining meetings

  • Choose from a Pro account, a Business account, an Education account, or an Enterprise account
  • Ownership or administrative rights of an account
  • Zoom Support must enable this setting for it to work
  • Desktop client for Zoom
    • Windows: 5.8.3 or higher version
    • A macOS version of 5.8.3 or higher is required
    • The Linux distribution must be at least 5.8.3
  • App Zoom for mobile devices
    • Android: Requires version 5.8.3 or later
    • An iOS version of at least 5.8.3 is required
  • You need at least 5.8.3 of the VDI client to run it
  • Zoom web interface client

Restrict external in-meeting capabilities at the account level

  1. In order to access the Zoom web portal, you must be logged in.
  2. You can access Account Settings by clicking Account Management in the navigation menu.
  3. Select the Meeting tab on the left side of the screen.
  4. Under In meeting (Advanced), click Deny users from using selected features when joining a meeting.
  5. Select the features you want to restrict by clicking the Select Features button.
  6. To restrict the use of a specific feature, check the box next to it:
    • Chat – This setting prevents the user from using the chat feature during the meeting.
    • Meeting Polls – Participation in polls during a meeting is restricted.
    • Webinar Polls – Limits the number of people who can take the webinar poll.
    • Webinar Poll – This feature restricts attendee participation in the post-webinar polls that will be presented.
    • File transfer – During a meeting, the use of file transfers is restricted.
    • Screen Sharing – Due to this restriction, the user is not allowed to share their screen during the meeting.
    • Note – The user is not allowed to annotate during a screen sharing session as this will limit the ability to annotate.
    • Whiteboard – Due to this limitation, the user cannot share a whiteboard during a meeting.
    • Non-verbal feedback – During a meeting, limit yourself to using non-verbal feedback.
    • Meeting Reactions – While in a meeting, you may not use meeting reactions during the meeting.
    • Remote Control – The remote control feature can be used when joining a meeting, but must not be used during that meeting.
    • Q&A Webinar – The ability to participate in Q&A during webinars is limited.
    • Remote Support – For security reasons, it is not permitted to use remote support sessions during a meeting.
    • Local Recording – Local recordings during a meeting cannot be started by the user if he or she is in the meeting.
    • Captioning – During a meeting, you can no longer start captioning while the meeting is in progress.
  7. Select when to apply the feature restriction using Restrict using this feature in the section:
    • All Meetings – When a user joins an internal meeting or an external meeting, this feature is disabled.
    • External Meetings Only – Allows a user to disable the feature when he or she joins an external meeting.
    • Note: Settings applied to internal meetings are still applied when you join an internal meeting.
  8. To lock a feature restriction, click the that appears under Locked.
    Note: If the restriction is set to All Meetings and the restriction is locked, any meeting settings set at the user, group, or account level will be overridden when the restriction is set to All Meetings.
  9. Please click the Save button to save your changes.

Restriction of group-level external meeting functionality

  1. Make sure you’re logged in to the Zoom web portal as an admin with permission to edit groups.
  2. Click User Management in the navigation menu and then click Group Management in the submenu.
  3. In the list of groups, click the name of the appropriate group.
  4. Go to the Meetings tab and click on it.
  5. You can prevent users from using certain features when they join a meeting in the In Meeting (Advanced) section of the meeting settings.
  6. If you click Select Features, you can select the features that you want to restrict.
  7. If you want to restrict a feature, you need to check the box next to it:
    • Chat – Prevents the user from using the in-meeting chat feature during the meeting.
    • Meeting polls – It limits the number of people who can take the poll during the meeting.
    • Webinar Polls – Participation in webinar polls is restricted by this feature.
    • Webinar Poll – Limits the number of people who can take the webinar poll at the end of the webinar.
    • File Transfer – During a meeting, you cannot transfer files while you are in a meeting.
    • Screen Sharing – During the meeting, the user cannot share their screen.
    • Annotation – Annotations cannot be made during screen sharing, preventing the user from annotating.
    • Whiteboard – The user is not allowed to share a whiteboard during the meeting when this option is selected.
    • Non-Verbal Feedback – During the meeting it is forbidden to use any form of non-verbal feedback during the meeting.
    • Meeting Reactions – No meeting reactions may be used during a meeting.
    • Remote Control – You won’t be able to use the remote control feature when joining a meeting if you have this setting enabled.
    • Q&A Webinar – Participation in Q&A is restricted during webinars.
    • Remote Support – During a meeting, remote support sessions may not be used during the meeting.
    • Local Recording – If the user is in the middle of a meeting, the user is prohibited from starting a local recording session.
    • Subtitles – Subtitles cannot be started while you are in a meeting, so this feature disables this feature.
  8. You must select the appropriate times when you want the feature restriction to be applied in the Restrict Use of This Feature section:
    • All Meetings – If a user joins an internal or external meeting, the feature will be disabled.
    • External meetings only – If the user joins an external meeting, the feature will be disabled.
    • Note: If you join internal meetings, the internal meeting settings still apply when you join them.
  9. If you want to lock the feature restriction, click under Locked.
    Note: The restriction overrides any settings the user has set at the meeting level when the restriction is set to All Meetings and the restriction is locked.
  10. Then click the Save button.

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frequently asked Questions

Depending on the Zoom meeting option you choose, up to 300 participants can join the meeting at the same time. If the number of participants increases, a maximum of 500 participants can be accommodated on request.

Your meeting is always open to participants. This is useful if you are late for the meeting. If you haven’t joined after 40 minutes, the meeting ends. It is very important to keep in mind that a single Zoom event can be hosted per account at any one time.

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