The City of Stockholm uses Zoom X as a secure collaboration solution

A bespoke solution from Zoom Video Communications, Inc. is being used by the City of Stockholm to digitize their public sector. Zoom X powered by Deutsche Telekom is an intuitive, innovative communications platform that combines some of the best on-premises infrastructure, network security and services with an intuitive, innovative communications experience. Zoom’s largest system integration partner in the Nordic region, Visualized AB, is responsible for localizing Zoom for the Swedish market.

Almost a million people live in the city of Stockholm, Sweden’s largest municipality. Several outdated collaboration systems are being replaced by Zoom X, which fully meets the city’s security and privacy requirements. With Zoom X, you can join meetings, chats, whiteboards, webinars, Zoom Rooms, and Zoom Phone from within EU and you can use the same services and functions.

There will be benefits To Stockholm as a result

  • Public sector workers need to be able to work together safely and reliably

  • By offering language interpreting, translation and transcription into video communication for the deaf communities or hard hearing or speech impaired people in the city, we can better support their needs

  • In addition to improving employee satisfaction, reducing staff turnover and reducing commute times, we strive to create a better working environment for public sector employees

A total of 16,000 users will use Zoom X in Stockholm as part of the first rollout.

As mentioned, Zoom X replaces a sunset product which has already been stopped by the city for incompetence have a match to have their data protected in accordance with local regulations GDPR, also because of the Schrems II Decision. After to the European Data Protection Supervisor (EDPS), Stockholm Stad, Visualized and Zoom have worked together to assess the legal and technical implications of the proposal, as recommended by the EDPS.

Håkan Axtelius, CEO of Visualised, adds this note in his closing remarks: “We have been working with Zoom for a number of years now and have seen a number of positive outcomes as a result of this relationship and this has been particularly evident in the last few years during the pandemic. Despite the highly regulated public sector environment, we recognized the challenge of building public sector cloud services very early on. We are very proud to be able to offer a first class collaboration service for the Swedish government and public sector together with Stockholms Stad and Zoom. We keep the market informed and will continue to improve the solution to meet the needs of the market today and in the future.”

According to Zoom VP, the zoom X is able to meet the demands of highly regulated environments such as the Swedish public sector in which Zoom X has already been successfully implemented, resulting in a better user experience. Cooperation with Stockholm Stad and Visualized exestrengthens our commitment to meeting the needs of our partners aand customersomere so they can create products that help them be more productive.”

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