Transfer of Personal Data from Europe: Update to Zoom’s DPA

What are the Standard Contractual Clauses (SCCs)?

Answer: Standard Contractual Clauses are provisions drafted by the European Commission that outline the process for transferring data about European residents across international borders.

Why were the SCCs updated?

Answer: The SCCs have been updated to introduce stricter data protection measures, such as B. Know-Your-Transfer obligations, which require parties to conduct a case-by-case review of the legality of each data transfer.

When were the SCCs updated?

Answer: The SCCs were updated in February 2022.

What changes have been made to the SCCs?

Answer: The new standard contractual clauses include stricter data protection measures, such as B. Know-Your-Transfer obligations and Data Transfer Impact Assessments (DTIAs).

What should I do if I use Zoom’s platform and have data on European residents?

Answer: If you purchased online or created a Zoom listing with Zoom, you may choose to execute Zoom’s updated DPA according to the instructions provided. If you have a master subscription agreement and a separate data processing agreement with Zoom, you can update your agreement by contacting your sales representative.

When do I need to update my DPA with the new SCCs?

Answer: Companies have until December 27, 2022 to update their DPAs with the new SCCs.

How can I update my DPA with the new SCCs?

Answer: Customers who purchased online or created a Zoom listing using Zoom may choose to run Zoom’s updated DPA according to the instructions provided. Customers who have entered into a master subscription agreement and a separate data processing agreement with Zoom may update their agreement by contacting their sales representative.

Is there a fee to update my DPA with the new SCCs?

Answer: The cost of updating your DPA with the new SCCs depends on your agreement with Zoom. Contact your sales representative for more information.

What happens if I don’t update my DPA with the new SCCs by December 27, 2022?

Answer: Failure to update your DPA with the new SCCs by December 27, 2022 may result in a breach of your agreement with Zoom and potential legal consequences.

Who do I contact for more information on the SCC update?

Answer: If you need help updating your DPA with the new SCCs or have other questions, please contact Zoom Support.

Who is authorized to sign the DPA?

Answer: The appropriate person in your organization who has the authority to sign should sign the updated DPA. If you are unsure, it is recommended that you contact the Legal Department.

Does the updated DPA cover the UK?

Answer: Yes, the updated DPA is compliant with the UK GDPR requirements and includes the necessary mechanisms for data transfers in the UK.

How can I tell which version of the DPA I have?

Answer: If you signed up for Zoom’s services prior to September 2021, you likely have the old version of the DPA and can replace it with the updated version.

What should I do if my organization negotiated a custom DPA with Zoom before the new SCCs were introduced?

Answer: Contact your sales representative who will assist you in updating your DPA. If you need further assistance, please contact Zoom Support.

Will my use of Zoom’s services be impacted if I don’t adopt the new SCCs?

Answer: No, the version of the SCCs included in your DPA does not directly affect Zoom’s provision of the Services.

Am I eligible for the DPA update process?

Answer: You may be eligible if you meet the following criteria:

You are required to comply with the European Union’s General Data Protection Regulation (GDPR).
Purchased Zoom’s services online or signed a Zoom deal with the company before February 2022.