Understand Zoom Events Expo

As part of Zoom Events, Expo is a feature that allows event organizers to set up a virtual exhibition that allows attendees to meet other exhibitors and booths at the show and learn more about what exhibitors have to offer.

In addition to exploring and networking in person on the expo floor, attendees can also do so virtually, just as they would in person. You have the opportunity to visit an exhibitor stand, exchange ideas with other participants and network with exhibitors in the Expo area.

This article covers several topics including:

  • Frequently asked questions about the Zoom Events Expo
  • Frequently asked questions from the organizer about the fair
  • Sponsor Frequently Asked Questions
  • Frequently asked questions from participants

Frequently asked questions about the Zoom Events Expo

Do I have to pay extra for the Expo feature?

It is not. If you purchase a Zoom Event license, you have the option to add the Expo feature as an optional feature.

Are there any additional restrictions on using Expo?

Since Expo is one of the features of Zoom Events, the same limitations apply to them as well. Expo is one of the features that Zoom Events offers.

How many users can be in Expo at the same time?

A single event can support up to 1,500 concurrent users in the event’s exhibition space. Once the exhibition space is full, Zoom Events users will see a message that the exhibition space is full.

Note: The organizer cannot increase capacity per event.

What are rooms? How many are available for my stand?

In a booth there are different sessions that take place in different rooms. With regard to the sponsorship levels, a stand can have a maximum of four places, depending on the sponsorship level. It is the responsibility of the booth representative (non-sponsored) and sponsor representative (sponsored) to begin their respective booth meetings before attendees can attend.

What is Chat in Expo?

Attendees can converse on the show floor or at a booth during the show by interacting with each other, sponsors, speakers, booth owners, and other users with special roles as part of the show chat. The Zoom chat feature must be enabled for your account by your account administrator in order for you to be able to use the chat feature as a participant.

You can initiate a 1:1 chat with a user who is in Expo and open to networking (meaning he or she is available to chat with other users).

What are Booth Resources?

The booth resource area will provide attendees with a variety of information about the company, its products and services, and other information about the company. In addition to viewing videos and images, attendees can also download PDF files from the site.

How do I know when the fair closes?

To notify all users that the expo will close at the end of the day, a system notification will be displayed at the top of the page. A series of notifications will appear in case the fair closes soon:

  • It is possible to receive a notification when there are 30 minutes left until the fair.
  • There is another notification that will appear when there are only 5 minutes left until the end of the fair.
  • There will be a counter showing the time left until the end of the exhibition.

Upon conclusion of the trade show, all users will be automatically redirected back to the event lobby area.

Frequently asked questions from the organizer about the fair

There are numerous frequently asked questions about the organizer support article, as well as other useful information.

Sponsor Frequently Asked Questions

There is a support article on Sponsor’s FAQ that you may find helpful for additional information.

Frequently asked questions from participants

For more information on the Attendee FAQ support article, click here.

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